WalkInto Privacy Policy

Effective date: May 25, 2018

WalkInto Inc. (“WalkInto”, “us”, “we”, and/or “our”) operates walkinto.in website and platform (“Service”).

Please note that, by using this website, the services available on this website, you are accepting this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.

The Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personally identifiable data (“Personal Data”) when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms, available on walkinto.in

Information we collect from you and how we use it

Account and Registration Information

You can register and log into WalkInto using Google single sign-in services. This service will authenticates your identity, and provide us with your name, email address and your Google Profile image. We also capture your location information as part of registration with WalkInto. We use your name and email to communicate with you.

Your WalkInto portfolio page

You may provide your website, as well your social profiles for facebook, twitter, G+, these appear on your public WalkInto portfolio page along with your name and location that was captured during the registration.

Customer Invoice

You may provide your address as well your TAX/VAT number that gets displayed on the customer invoice you generate in WalkInto for your customers.

Payment and transaction information

A third-party service Stripe is used to manage payment processing. Stripe is not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf. You can find their privacy policy here: https://stripe.com/us/privacy


When you submit an inquiry via the Services, we may ask for your first and last name, email address and certain other information from time to time. We request this information for identification purposes, and to communicate with you regarding your inquiry. If you provide your phone number, we may use that information to call/message you directly to relating to our product and services. All the information you share in the inquiry is stored in our internal systems to aid relevant communication with you as well for future reference.

Image, audio, video other rich media uploaded to WalkInto servers

You could upload images, audio, video or other rich media to WalkInto servers so that you could use those in your tours. If this uploaded data contains any personal information, you have the sole responsibility of sharing this content and any consequences arising out of it. If you do not wish to publicly display personal information depicted in the content you upload, you should refrain from capturing such personal information in your uploaded content.

IP addresses

We capture your IP address during the registration process and log it in our system to keep a track of registrations requests received as well to help identify you and to gather broad location and demographic information.

Other Submissions

We ask for and may collect personal information from you when you submit web forms or participation in surveys, contests, promotions, sweepstakes, requesting customer support, or otherwise communicating with us.


As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Service. This information includes URLs of referring/exit pages, browser, operating system, date/time stamp, information you search for, locale and language preferences. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our Service. In such a case, we would treat the combined information in accordance with this Policy.

Cookies policy

WalkInto uses cookies to enable certain functions of the Service, to provide analytics and to enable advertisements delivery. We use the following types of cookies:

Essential cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytics cookies

We use Google Analytics to capture the user interaction with WalkInto tours. The data is stored on Google Servers, and it allows us to capture the tour usage and user interaction. Please see Google Privacy for further details on this https://policies.google.com/privacy

Targeting cookies

These cookies record your visit to our website. For the purposes of this Privacy Policy, the terms Targeting Cookies and Tracking Pixels are interchangeable. We will use this information to make the advertising displayed on other websites, and the marketing messages sent to you more relevant to your interests. We share this information with third parties who provide a service to us for this purpose.

Third party cookies

Please be aware that advertisers and other third parties may use their own cookies tags when you click on an advertisement or link on our website or when you embed content on your tours from other website or service providers. These third parties are responsible for setting out their own cookie and privacy policies.


In case of embedding a YouTube video on your tours, or Google Ad supported tours, Google uses cookies, you may refer to https://policies.google.com/privacyfor further details.

When you embed WalkInto tour on another website, WalkInto won't show its privacy policy dialogue, however the host website must show its own Privacy Policy consent notification which should contain or refer to WalkInto's Privacy policy.

Contacting you for marketing/advertising

From time to time, we may contact you with information about our products and services. Most marketing messages we send will be by email. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you. If you do not want to receive marketing messages from us, you will be able to tell us by by clicking on the unsubscribe link at the bottom of our marketing emails or logging into your account on our website and changing your preferences.

Sharing your collected information

WalkInto will not share, rent, sell or otherwise disclose any of the personal information that we collect about you, except when we have your permission or in any of the following situations.

Third-Party Service Providers

We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of our Service, application development, backup, storage, payment processing, analytics and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required by law. We may disclose information about you as part of a bankruptcy, corporate reorganization, merger, acquisition or other sale or transfer of WalkInto’s assets or business.

How do we protect your information?

The security of your information is important to us. When you enter personal information as part of our Service, we encrypt the transmission of that information using secure socket layer technology (SSL).

Our servers are located in EU. We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information, once we receive it. For example, we continuously and regularly back up your data to help prevent data loss and aid in data recovery. No method of electronic transmission of storage is 100% secure, however, and we cannot ensure or warrant the absolute security of any information you transmit or store in the Service.

In the event that personal information is compromised as a result of a breach of security, WalkInto will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Your Privacy Rights

You have a right to be informed of Personal Information processed by WalkInto, a right to rectification/correction, erasure, and restriction of processing. You also have the right to receive from WalkInto a structured, common and machine-readable format of Personal Information you provided to us. We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Information about you through you have made contact with us directly and/or you using our Service. An individual who seeks access to, or who seeks to correct or, amend inaccuracies in, or delete personal information stored or processed by us on behalf of our users or customers should direct his/her query to the user/customer (the data controller). Upon receipt of a request from one of our users or customers for us to remove the data, we will respond to their request within thirty (30) days. We will retain personal information that we store and process on behalf of our users or customers for as long as needed to provide the Services to our users or customers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it.

Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of our Service.

You further agree that WalkInto shall not be held liable with respect to any loss and/or damage to your Personal Information if you choose to withdraw consent.

Where Personal Information is processed for the above purposes on the basis of WalkInto’s legitimate interests, under the GDPR, you may object to such processing at any time.

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction. To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Information you may contact us using the contact details at the end of this Privacy Policy.

If you are located in EU, you also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available athttp://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Legal Basis for Processing (EU only)

If you are an individual from the European Economic Area (EEA), our legal basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where: (a) we have your consent to do so, (b) where we need the personal information to perform a contract with you (e.g. to deliver our Service you have requested), or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms). In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our (or a third party’s) legitimate interests which are not already described in this Notice, we will make clear to you at the relevant time what those legitimate interests are.

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details at the end of this Privacy Policy.

How long we retain your personal information?

Unless otherwise specifically stated elsewhere in this Privacy Policy, we will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

How can you correct/update your personal information?

You can correct most of your information yourself in your WalkInto profile. For the information you are unable to correct in your profile, you may do so by contacting WalkInto at the email or mailing address mentioned in the Contact Us section below. We will use commercially reasonable efforts to correct or update our records. For our records, we may retain original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting, and agreement enforcement.

Link to third-party websites, apps or services

This Privacy Policy only addresses the use and disclosure of personal information collected from you by WalkInto. You should be aware that when you are using the Services, you may also use or be directed to other websites, applications or services of third parties that are beyond our control, and WalkInto is not responsible for the privacy practices of third parties or the content of their websites, applications or services. We encourage you to read the posted privacy policy whenever interacting with any third party website, application or service.

Personal information of a child user

We do not knowingly collect any personal information from children under the age of 13. Our Services are intended for use by a general audience, and no part of our Services is directed to children under 13. If you are under the age of 13, please do not submit any personal information through our Service. Parents and guardians have an obligation to inform their minor children about safe and responsible handling of personal data. Minors are not allowed to give personal data without the consent of their parents or guardians. If you have reason to believe that a child under the age of 13 has provided personal information to us through our Service, please contact us using the contact details at the end of this Privacy Policy and we will use commercially reasonable efforts to delete that information.

What law governs my use of the Services?

By choosing to use the Services or otherwise to provide information to WalkInto, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of Delaware. You also agree to abide by any limitation on damages contained in the WalkInto Terms of Use or other agreement that we have with you.


This Privacy Policy does not apply to any Personal Data collected by WalkInto other than Personal Data collected through the Service. This Privacy Policy shall not apply to any unsolicited information you provide to WalkInto through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as blog post comments (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and WalkInto shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Changes to this policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, or need to reach us for any other reason, you may contact us by e-mail at support@walkinto.in or by mail at:

Walkinto Inc. 340 S LEMON AVE #9175 WALNUT, CA 91789

Copyright (c) 2016. Walkinto Inc. All Rights Reserved

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